FREQUENTLY ASKED QUESTIONS

  • We no longer take insurance for private acupuncture.

    Coverage is still available for 60 minute Private acupuncture, massage or craniosacral through:

    • Auto Insurance claims “personal injury”

    • Workers Compensation claims “personal injury”

    • Stay Hydrated! Drink at least a few water bottles of water before, during and after your sauna session.

    • Try to wait 1 to 2 hours after eating before beginning a far infrared sauna session. This allows your body to attain the best overall results, since blood is not being diverted for digestion.

    • Towels are required in the saunas-- you may bring your own or you may rent 3 for $5 from NE Wellness.

    • You will probably appreciate having one towel to sit on or lay on. One towel to help wipe off and absorb perspiration as it accumulates on your body so that you sweat more. One towel placed under your feet to catch any perspiration that might otherwise fall to the sauna floor.

    • You may not sweat a lot during your first 2-3 sauna sessions. This is normal for many people, as they haven’t had a recent history of sweating, and it takes a few sessions to “retrain” the body/ lymph system to do what comes naturally.

    • Over time, you will begin to sweat more quickly and at a lower temperature setting as your body adjusts to your regular sauna routine.

    • Listen to your Body! Take care not to overheat during your first few sessions. If you feel lightheaded, have a queasy stomach, or start to get a headache, terminate session immediately. As the body continues to adjust, sweating can increase dramatically and body temperature regulation becomes more effective.

    • Sauna Apparel. Birthday Suit is great, seeing as you have the entire sauna room to yourself for 50-60 mins. More skin exposure is certainly preferable as it’s easier to wipe away sweat.

  • Yes! We treat children ages 5 and up in the community acupuncture room and minors 13 and up in private appointments. The parent or guardian must fill out the consent forms prior to treatment and must accompany the minor during the entire treatment.

  • Yes! NE Wellness requires all practitioners to have the appropriate certifications required by law, and a few years of experience prior to working at our clinic. More info on each practitioner, their background and qualifications available here.

  • Yes! Practitioners will sanitize their hands, open sterile package of needles, and then place needles in. When you are ready, the practitioner will take your needles out and put needles into a bio-hazard box to dispose of responsibly.

  • Acupuncture treatment can target stress disorders, digestive issues, allergies, pain management, women's health and more including:

    • Athletic sprain/strain

    • Acute back and/or neck strain

    • Temporal mandibular disorder (TMJ)

    • Bell's palsy

    • Headaches (including migraines)

    • Palpitations

    • Early stages of cold/flu

    • Asthma

    • Tendinitis

    • Arthritis

    • Insomnia (poor sleep)

    • Raynaud's

    • Anxiety

    • High levels of stress

    • Addictions

    • Irritable bowel syndrome

    • Reflux

    • Hemorrhoids

    • Many gynecological issues (including PMS)

    • Herpes zoster (shingles)

    • Pre-/post-surgery for accelerated healing.

  • Appointments that are rescheduled or canceled 1 day before your scheduled appointment will be charged a fee equal to 25% the full appointment value.

    Appointments that are rescheduled or canceled the same day of the scheduled appointment will be charged a fee equal to 50% the full appointment value.

    Appointments that are missed with no notification, or a no show, will be charged the complete service charge or 100% of the scheduled appointment price.

    If appointments have been purchased in a package the missed, canceled, or rescheduled appointment will be deducted from the number of remaining appointments in that package.

    If it’s more than 2 days in advance, you can cancel your appointment online or give us a call at 612 399 6322 during office hours. In respect for our intention to offer high quality health care at affordable prices, we ask for a 2-day notice in advance of an appointment if it is necessary to cancel or reschedule an appointment.

    Thank you for your understanding.

  • Tips are never expected but always appreciated! Front desk will always give you the opportunity to tip for private services.

  • YES! Our first level of the clinic and is wheelchair accessible. Our Float Therapy tanks are located in the basement so those are not accessible.

  • We do not have off-street parking available. Please allow plenty of time prior to your appointment to find street parking!

  • Yes! We are pleased to offer a variety of packages to make our services more affordable, but do not offer sliding fee scale.

    If you are unable to afford a package option or pay for any service each time, please reach out to info@newellnessmpls.com for more information.

  • In community acupuncture you will be treated in a large semi-private room with other individuals. Needles are inserted below the elbows and knees, as well as head and ears. We are able to treat any condition distally or locally in this setting. There is no need to undress, just wear what is comfortable.

    Acupuncture is one of the oldest, most common and dependable medical therapies used in the world. It is by nature simple, safe and effective health care. Acupuncture practitioners use thin, sterile disposable needles inserted superficially into specific areas of the body in order to help the body's ability to heal itself.

  • Seated comfortably alongside other members of your community, you will receive a personalized, distal acupuncture treatment. This means we only needle from the knees down, from the elbows down, in the ears, face, and head.

    There are more nerves in you arms and legs, particularly below the elbows and knees. Where there is higher nerve density, there is more brain stimulation, which leads to more pain relief. Needling these areas also releases more endorphins and pain-modulating substances.

    Needling from the elbows down and knees down makes NE Wellness more accessible and affordable to all. We're able to see more people at once because all you need to do is roll up your pants and sleeves.

    You can relax for 30 to 60 minutes, allowing your body to use its naturally occurring healing abilities to help you get well and stay that way.

  • For community acupuncture, we only needle from the knees down, from the elbows down, in the ears, face, and head. Please wear pants or shorts that you can roll up to expose knees and below; short sleeves to expose elbows and below. No street shoes are allowed in the community acupuncture room.